Congratulations on your purchase of the SunScape® Awning System, manufactured by Eastern Awning Systems, Inc. It is covered by a limited warranty for the period of ten (10) years from the date of original purchase from an authorized dealer.
Because of the utmost pride and confidence we have in our product, we warrant to the original purchaser that the framing system and its component parts*, finishes and coatings, will be free from defects in workmanship and material for as long as this warranty remains in effect. Further, we warrant that our awning framework will withstand moderate winds when properly installed without breaking or permanently bending.
Under this warranty, we agree to repair or replace, (at our option), free of charge, excluding charges for field labor and shipping, any defective part of the framing system, provided that the frame and/or its component parts have not been abused, misused, or installed improperly, and that our care instructions, provided in the original purchase package, have been followed.
This warranty does not cover damage to the framing system and/or component parts caused by faulty installation, reinstallation, service, or failure to adhere to pitch requirements, as set forth in the installation manual.
We are not responsible for damage to any structure to which the awning is installed or attached, or to property or items located above, below or near the awning. Further, this warranty is void if the awning is sold, serviced, or repaired by any unauthorized dealer or service outlet.
We are not responsible to cover damage to the framing system or its component parts caused from acts of nature, such as hurricanes, gales, tornadoes, snow, sleet, rain, winds, hail, flooding, weights or loads allowed to accumulate on the awning, fire, or similar hazards, vandalism, neglect, improper use or care, or a combination of the foregoing, or dents, scratches or weathering occurring from normal use, wear and tear.
If the framing system or its component parts mentioned above exhibit defects in material or workmanship within ten (10) years from the date of the original purchase, you must within said ten (10) year period, promptly notify the dealer from whom you purchased the product, or with your proof of purchase, any authorized Eastern dealer.
There are no other warranties which extend beyond the description set forth above. This warranty is given in lieu of and to the exclusion of, all other warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose. In no event will we be responsible for any consequential or incidental damages.
This warranty gives you specific legal rights, but you may also have additional or other rights which may vary from state to state.
* Our limited warranty does not include fabric, gear mechanism or optional awning motors or motor controls. For any damage to fabric, gear, optional awning motors, or motor controls, ask your dealer for warranty information.
10 year warranty applies to any SunScape® awning shipped after 7/1/2004
5 year warranty applies to any SunScape® awning shipped before 7/1/2004
Updated SunScape® Warranty Information
We are pleased to announce some important changes to our SunScape® Warranty
These changes are in effect for awnings purchased beginning March 1, 2012.
Your SunScape® Awning is now covered by a limited lifetime warranty against manufacturer's defects and workmanship. Please refer to our original SunScape® Awning System Limited Warranty literature included inside your owner's manual as this is an addendum to our original warranty.